Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans. Learn more about our strong outcomes and treatment approach at www.equip.health
Founded in 2019, Equip has been a fully virtual company since its inception and is proud of the highly-engaged, passionate, and diverse Equisters that have created Equip’s culture. Recognized by Time as one of the most influential companies of 2023, along with awards from Linkedin and Lattice, we are grateful to Equipsters for building a sustainable treatment program that has served thousands of patients and families.
As a Patient Financial Specialist, you play a key role in assisting patients and their families in understanding their insurance benefits, cost share, payment plans, and any aspects of the patient financial account. Ideal candidates are customer-focused with a strong understanding of insurance coverage and how to review patient billing histories. You should have the ability to multitask in a fast-paced environment. This role will act as a liaison between admissions, insurance companies, the patients/families, and the clinical team.
The right person will have significant demonstrated experience determining insurance benefits with strong verbal and written communication. Tactfully communicating details regarding coverage, benefits, and cost-share with various stakeholders while remaining calm is a critical function of this role. They will be process driven with strong attention to detail. The ideal candidate is comfortable working in a fast-paced startup environment, solving problems independently, and comfortable with ambiguity as systems and processes are still being shaped.
Responsibilities:
Requirements:
Bonus if you have the following:
Compensation and Benefits:
Equip offers competitive compensation and benefits programs as well as, career development opportunities, and exciting team retreats to ensure community and connection. The Talent Acquisition team will provide candidates with our benefit guide and share compensation information beyond posted bands. Below we have highlighted a list of some of our most popular benefits.
Short and long term incentives, including yearly bonus potential
Remote work from home
Flexible PTO & Leave programs
Health, dental, and vision insurance
Wellness and reproductive care programs
401k retirement savings plan
Home office set-up stipend
Student Loan Repayment (If Applicable)
Professional development stipend (If Applicable)
Co-working monthly stipend (If Applicable)
Equal Employment Opportunity:
At Equip, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sexual orientation, gender identity, gender expression, familial status, age, weight, disability and/or any other legally protected classification protected by federal, state, or local law.